monthly billing
A monthly bill is sent
members and customers of West Parkland Gas Co-op. The bill is based on the previous month’s natural gas consumption and other applicable service charges.
Bills may be received physically via Canada Post or as an E-Bill sent via email.
To register for E-Billing, please call our office at 780-963-3311, or send an email with your account number to: admin@westparklandgas.com
Payment Options
West Parkland Gas offers several payment method options to our members and customers:
- Automatic withdrawal
- Click HERE to download the preauthorized payment application
- Telephone Banking
- Online Banking
- Cheques
- Debit (available in-person only at our office)
- Credit (may be paid in-person or over the phone)
Accounts In Arrears
A bill that is not paid by the due date specified on the bill will result in the corresponding account being in arrears. An account deemed to be in arrears will be assessed a penalty fee as listed in the rate sheet. The charge will be applied to the unpaid balance.
Accounts in arrears for an excess of six weeks will result in a “Arrears Notification” being delivered to the member or customer’s residence. If the amount owing is not paid on or before the posted date on the Arrears Notification, a service technician will be dispatched to lock off natural gas service.
If you have received an Arrears Notification and wish to make a payment arrangement, please contact our office at 780-963-3311.
Natural gas service will not resume until the bill has been paid in full including all applicable charges as per the rate sheet.