For the convenience of customers, West Parkland Gas Co-op Ltd. offers a variety of services. It’s just another way we work to serve people better.
Trouble Service, 24 Hours a Day
Our 24-hour trouble service is as close as the customer’s telephone. We will invesigate any natural gas odor and make safe any suspected gas leak inside or outside the premises. We will also perform carbon monoxide checks.
Problems related to the distribution of natural gas will be diagnosed at no charge during normal working hours. This service includes locating and marking underground natural gas facilities, inspecting exposed underground natural gas facilities and repairing coating damages, providing instruction for proper backfilling procedures of exposed underground natural gas facilities, disconnecting and reconnecting gas meters for plumbing contractors who are working on natural gas house lines, turning on meters for new customers, turning off meters and taking final readings for customers moving, resizing meter for changes in gas loads, removing meters before the demolition of a building.
Natural Gas Counselling Services
We offer gas counselling services designed to give our customers an opportunity to talk to us about natural gas related subjects. These subjects include: selection of natural gas appliances and equipment, bill queries, problems related to natural gas usage, energy management ideas, and on materials and equipment used in natural gas services.
West Parkland Gas Co-op Ltd. also pre-fabricates secondary services at a reasonable cost. Click on the following link for information on how to measure and install secondary lines.